How Schools Can Make Data Based Decisions During the Coronavirus COVID-19 State of Emergency

Gowan Group was founded to lead schools. Our mission is to Investigate, Communicate, and Elevate. Although we find ourselves living in rapidly changing times and unprecedented activity with COVID-19, our mission remains strong, and we will continue to be an excellent resource for independent schools. 

To remain at the forefront of our industry, Gowan Group continues to speak with schools every day. We understand there is tremendous uncertainty. We have never witnessed nor responded to a virus like this, and we do not yet have the benefit of hindsight to assist in decision making. Schools are at a loss on how decisions should be made. They are experiencing a temporary loss of immediate community. They are fearful about admissions and how a potential drop in enrollment will affect the budget. They are very scared about what their International population is thinking, and how current travel bans will affect them. They are concerned about how their students and families are faring at home. They wonder about the emotional state of their students who may lose their spring term, graduation, favorite sport season, and their friends. And so much more…

Gowan Group’s research and analysis department is praised as being among the best in the country. We are here to help. We are here to research and collect community data specifically for you. We are here to offer admissions strategies. We are here to help mitigate any enrollment downturn your school may experience. Having the right information from your faculty and students means making decisions with confidence and foresight. 

The following are action steps Gowan Group is taking to help schools across the country.

1.     Tiered survey work to know exactly what the community is thinking about how your school has handled COVID-19 and distance leaning so far. Census data, Pulse surveys, basic decision-making surveys, comprehensive survey and analysis process are all available and customized to fit your unique community needs. 

Our research department is anchored by John H. Pryor, who has an extensive background in education research. In addition to his previous work directing an education research institute at UCLA and the lead researcher on higher education outcomes at Gallup, John has experience working with institutions in emergency situations. At Dartmouth, John led a team of researchers working with the CDC to stop a campus health crisis. You can read the paper published in the Journal of American College Health here.  He also recently worked with a college that had been evacuated due to a hurricane

We are developing tools to help gather critical information from your faculty and students on the transition away from face-to-face learning to an online modality. This is not to evaluate how well your faculty are performing. The intent is to gather information to help you anticipate problems and expand upon your successes.  

How are your faculty working with the tools that are available to them? Are there needs that are not being met? What kinds of trainings do they think would be most useful? What are they seeing from their students right now? What do they think is working well, and what needs to be improved?  

How are your students adapting? What technology is working and what is not. Are they struggling with certain pieces of the online conversion? What are they worried about beyond classes? Do they have suggestions to improve the process? How can we best continue to provide leadership and community to them in this new configuration?

It’s important now to find out how your faculty and students feel about the initial stages of moving online and to understand their experiences with an initial assessment tool. Then, as the learning experiences continue and you adapt your approaches, we recommend periodic “pulse” surveys that provide real-time information that you can use to fine tune.

2.     Collected Data that will include national norms, so your school can assess how it is performing in response to COVID-19 compared to peer schools. 

As more institutions participate in this information loop, we can provide anonymous peer comparison data so you can benchmark your experiences against other schools.

Once enough schools take advantage of our data collection process, we can begin to identify national norms on school closings, distance learning, admissions trends, what faculty, parents, and students need to be successful, what schools will consider in the near future.

3.     Researched strategies on how to mitigate enrollment downturns, both Domestic and International. 

Gowan Group will become closely involved with your admissions teams and develop unique strategies to positively affect recruitment and reenrollment numbers for Fall 2020. We will offer strategies for both Domesticate and International markets. We understand that schools whose International population exceeds 20% are concerned. Schools with International populations over 50% might need to enlist severe changes. 

These are unprecedented times and may call for triage methods to ensure solvency. This may involve new and reassuring messaging, financial incentives, or new recruitment strategies. 

New income streams may be necessary to balance out the budget. 

4.     Answers on how the International Market will affect Independent Schools based on CDC , World Health OrganizationU.S. State Department, and International SOS understanding.

We don’t have all the answers, and the current status changes every day. We promise to find the answers, learn the status of foreign countries and how the current travel bans may affect enrollment. You can pose questions to us through our website, and we promise to get back to you with critical information and potential strategies.

5.     Concrete suggested steps on how to better understand student’s emotional state and strategies on how to provide assistance and understanding. 

6.     Available online community via Facebook for chatroom sessions to talk live with our consultants and your colleagues.

We are setting up chatrooms on our Gowan Group facebook page. You can find us here and follow us to become an active member of the conversation. 

We continue to work closely with our current clients to complete ongoing projects. Our understanding is that schools will continue to operate, even without students on campus, and they will continue to work with us on new projects. We now have an added important focus on leading schools through this unprecedented time.

Please reach out to us to discuss any of the above offerings and how your school can benefit from them. And click on the above links to visit our blog and learn more about each offering. You can reach us at cpryor@thegowangroup.com or through the contact page on our website.

Please be safe, stay healthy, and reach out to us for anything you may need to remain focused on student achievement, community building, and school solvency. 

For Gowan,

Chris Pryor

 

 

 

 

 

 

Newgrange School, INC Retains Gowan Group for Three National Searches

Director of Admissions, Director of Annual Giving, Director of Innovation and Strategy

Newgrange School and The Laurel School of Princeton

Gowan Group has been retained by Newgrange School, INC, located in Princeton, New Jersey, to conduct three national searches for Director of Admissions, Director of Annual Giving, and Director of Innovation and Strategy. The starting date for all three of the positions is July 1, 2020.

The Newgrange School, INC is a non-profit independent school organization dedicated to educating students with learning differences. Newgrange, INC consists of The Laurel School of Princeton, The Newgrange School, and the Ann Robinowitz Educational Center. The Newgrange School of Princeton, Inc. was founded in 1977 and is a State of New Jersey approved school for students ages 7 through 21 with language-based learning differences. The Newgrange Education Center, recently renamed the Ann Robinowitz Education Center, was founded in 1991 and offers the highest quality professional development and education consultations for students and professionals. The Laurel School of Princeton opened its doors in 2012.  It is the newest component of the Newgrange family of services that focuses exclusively on developmental dyslexia.  

This is an exciting time for Newgrange, INC. The Newgrange School and The Laurel School of Princeton are moving into a beautiful new facility in Princeton, NJ. Bright and spacious, the new campus is ideal for both schools to coexist and complement each other and will be fully renovated and ready for Summer programs on June 1, 2020. The faculty is made up of leaders in their field, influencers among the world of learning differences. 

To learn more please click here: www.thenewgrange.org and www.laurelschoolprinceton.org
Newgrange School, INC seeks experienced and qualified candidates for all three positions. A deep knowledge of learning differences is not necessary, but a willing to learn is critical. The successful candidates will be visionary, dynamic and charismatic leaders to help the Newgrange School, INC to grow in sophistication and ability to guide and lead its talented students. 

The ideal candidates will be experienced, entrepreneurial in spirit, and community focused professionals.  They will work closely with a sharp, innovative, and visionary Head of School in Tim Viands. 

For full job descriptions or if you or someone you know might be interested in one or more of these positions, please contact Chris Pryor at cpryor@thegowangroup.com.

 

 

 

Strategic Enrollment Management: involving the whole school community!

Due to whatever reason, whether political, economic, or demographic… schools remain nervous about their current and future enrollment. As we know, strong enrollment numbers drive program and when enrollment is down, program can suffer. The chatter around enrollment management is at an all-time high right now. So, we thought we would share a white paper written on our SEM process where we get the entire school community involved and provide an inclusive transparent process.

Enrollment Management: Projections and Predictions

Strategic Enrollment Management (SEM) is a commonly used buzzword these days for independent schools and institutions of higher education, but the results for individual schools are anything but common. Our signature SEM program is called, Projections and Predictions. Schools are built on a culture of planning and strategy. So, SEM is truly more than a buzzword; it is an essential element of the culture of schools. Projections and Predictions works best when five core areas of school life are working efficiently and effectively together:

    • Recruitment

    • Retention

    • Financial Assistance

    • Marketing (print and digital)

    • Communications

Projections and Predictions will not be the magic spell that will place 100 fresh new faces in your school, nor will it be a shortcut to make your enrollment and marketing challenges go away.  But Projections and Predictions does involve a strategic data-driven research process of gathering data gleaned from your core audience, and you will see positive results in your overall admission efforts when you apply what you know with sound strategy.  Gowan Group will work with you to plan and execute an effective plan with a detailed, analytical phase, a planning phase and then an implementation phase. 

Schools that undergo the development and implementation process of Projections and Predictions can expect positive outcomes because institution-wide decisions, not just admission decisions, will be informed by valuable data about mission appropriate enrollment, your school’s unique value proposition, the effectiveness of your integrated marketing communications, and your brand and positioning in a competitive marketplace.  Just as importantly, Projections and Predictions unites your school community and stakeholders, clarifying your mission, getting departments and volunteers working together, and adding consistent, passionate, moving storytelling to the forefront. 

In sum, developing strong Projections and Predictions strategies will: 

  • Make you relevant and memorable

  • Make you well-known for the right thing

  • Solidify your school community

This will result in a larger more accurate candidate pool, a higher admissions yield, less attrition, stronger donor participation, a more active alumni body, and a more energized and engaged internal community.

           

The Research & Analysis Phase (approximately 8-12 weeks)

Gowan Group has an exceptionally strong research and analysis focus that will help your school understand what makes you truly unique and communicate the targeted, urgently needed benefits that come with engaging with you. This process begins with a conversation between Gowan Group and you. This is where we will learn about your enrollment hopes and current challenges, your success stories and potential threats.  

We will gather and study your current marketing and communications products, both written and digital; we will learn from existing documents such as long-range plans and annual reports; we examine the impact of your ethos and traditions, and consider your admission team as well as school-wide enrollment management efforts.

A two-day school visit will allow us to learn first hand about your school community and understand what you need with the immediate input from your core constituents.  We will survey and/or speak with faculty and staff, current and past parents, alumni, trustees, stakeholders at large and opinion-shapers.  Through focus groups, individually tailored surveys, and key-informant interviews, a digital review of current SEO opportunities we will determine where you are and where you and others hope you will be in terms of your school’s image, competitive positioning, and enrollment management.  

Thorough analysis of the data by Gowan Group will provide findings, statistical as well as anecdotal, and answers to your school’s most important questions:

  • Who are we, and what makes us unique?

  • Who is our target audience and how do we connect with them?

  • Where do we hope to be a year from now, three years from now, ten years from now in terms of the identity of our school and the shape of our community?

  • Share your school’s story.

  • Why are prospective faculty members attracted to teaching here?

  • Are alumni active, supportive and loyal?

  • What is the most valuable element of the educational experience students receive while a student here?

 

The Planning Phase (approximately 3-6 weeks)

Alongside your planning committee, Gowan Group will present findings to your faculty and staff and it is a highlight of the process. It is informative, insightful, inspiring and a true community builder. 

After your data is gathered and studied, Gowan Group will begin to develop a living and breathing document, a strategic enrollment management plan created expressly for your school. It will reflect the opinions of your community, the insight from our school visit, and the demographic data gathered from your core constituents. It will also reflect how best to build upon your current integrated marketing communications plan.

We can revisit with you and a special committee that you create to fine-tune and tweak the plan so it reflects your specific needs. 

The core sections of the report will include:

    • Our goals and projected outcomes

    • Data analysis

    • Current Market Position and Value Proposition

    • Recommended strategy

    • Time line of events

            

The Implementation Phase (8-12 months)

Gowan Group will stand by your side for a period of 8-12 months to guide the implementation phase and take part in deployment.   We will not only provide you with immediate, short-term and long-term goals, strategies and specific action items based on our research—we will return to you each month for ongoing training and assistance so that all goals are satisfactorily met.  And you can know that we are always an email or phone call away. 

 

 

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